Pella Products Return Policy:

·         All returned items must be unworn, unwashed, unaltered with tags attached and in the original packaging

·         Items must be returned to Pella Products within 30 days of the shipping date.

·         All returns will incur a 25% re-stocking fee (this does not apply to defective items or errors on our part).

·         Pella Products will not reimburse shipping charges (for defective items or errors on our part, we will arrange return shipping).

·         All returns must include the original purchase order number.

·         Custom, special order, embroidered (or otherwise decorated), irregular, closeout or discounted items are not returnable.

If items eligible for return do not meet the Return Policy, no credit will be issued and a $10.00 processing and handling fee will be charged to your account.


All returns should be shipped to:

Pella Products Returns

1359 Hwy 63 South

New Sharon, IA  50207

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